Data protection policy

Crédit Agricole Life Insurance SA (hereinafter CALI Europe) is particularly attentive to offering  you the best possible service and we want to  preserve the trust you place in us , which is why we place great importance on protecting your personal data.

The protection of personal data has evolved -since the entry into force of Regulation (EU) 2016/679, or “GDPR”, on 25 May 2018.

Regarding our data protection policy, we invite you to download the following communication: Important information - Protecting your personal information GDPR

If you have any questions regarding the use of your personal data or you wish to exercise your rights, you may address your request to our Data Protection Officer either:
- By email:
o dpo [at] calie.lu (Luxembourg)
o dpo [at] calie.fr (France)

- By post:
o CALI Europe (Luxembourg) - Data Protection Officer - BP 925, L-2019 Luxembourg
o CALI Europe (France) - Data Protection Officer - 16-18 boulevard de Vaugirard, 75015 Paris, France


Specifically, in accordance with applicable legislation and in addition to the rights mentioned above, you can file a complaint with a competent supervisory authority.
- The CNPD, whose website is https://cnpd.public.lu and whose head office is located 15, Boulevard du Jazz - L-4370 Belvaux, Luxembourg.

- The CNIL, whose website is https://www.cnil.fr and whose head office is located  3 Place de Fontenoy, 75007 Paris, France.

Note that you can file complaint with the national authority according to the law applicable to your policy.